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What is ILLiad?

ILLiad is the interface through which DU affiliates place requests for Interlibrary Loan materials.  ILLiad should be the first option for requesting journal articles that are not available either in print or electronically from Gumberg Library.  ILLiad is not an overnight, on-demand document delivery system.  ILLiad is also not the same as E-ZBorrow. For quicker turn-around time borrowing books, try E-ZBorrow.  Use ILLiad to request books not available through E-ZBorrow.

Who Can Use ILLiad?

DU students, faculty, staff, and affiliated Spiritans may use ILLiad.  You must be in good standing, have a valid Duquesne University ID card, and provide a valid Duquesne University email address.  If you are a Online Learner, please see information on the Learners Page.

How Can I Access ILLiad?

You must first have an ILLiad account. The place to start is the First Time Users Page. Click on the “First Time Users” link near the top left of the page and fill out the information on the resulting form. (Remember to make a note of your username and password.) Once you have set up an ILLiad account for yourself and/or logged in to ILLiad, click on the type of request you would like to make from the list under “New Request” on the left-hand side of the page. Fill in as much information about the item as you can—the more information you provide, the easier (and quicker) it will be to find your item and get it to you. Once you have finished filling in the request form, click on the “Submit Request” button at the bottom of the page.

When and Where Can I Pick Up My Requests?

Books:  When your ILLiad request is available, we send an email to your Duquesne email address and the item will be available immediately for pick-up at the Gumberg Library Circulation Desk. You should pick up items as soon as possible. For Online Learners, you will be responsible for returning items, including return shipping costs. Online Learners should make sure your current address is on file.

Articles:  We send an email to your Duquesne email address when your article has arrived.  We will deliver the article to you electronically if the library can obtain the article in electronic format and if you have selected electronic delivery as your preference when you registered for ILLiad.  To receive articles electronically you must have Adobe Acrobat Reader (version 4.0 or higher) installed on your computer.  Otherwise, articles will be held at the Circulation Desk for pick-up.

Can I Borrow Textbooks Through ILLiad?

You should not rely on ILLiad for your textbooks.  It is difficult to find a library which owns or will lend a textbook, so it is unlikely we will be able to fill your request.  Even if we succeed in borrowing your textbook, you will not be able to keep it for the entire semester.

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If you encounter any problems or have questions, please see our Frequently Asked Questions or contact the ILL Department